Rand Worldwide grew rapidly following an aggressive multinational mergers and acquisitions strategy. The legal structure of the acquisition agreement complicated integration efforts. They engaged Impart to collect consolidated business performance data from all offices and employees worldwide.
Rand training services instructed mechanical engineers on how to use the MCAD software purchased by their organization. Revenue generated from these services was viewed as incremental to the product sale, so Rand contacted Impart to increase the revenue generated from their training services business.
Washington-based Pivotal Corporation’s CRM software solution was a unique and admired product, but needed to grow further. They came to Impart hoping to stabilize and grow the revenue generated third party sales partners.
California-based eGain Communications develops an enterprise customer service and knowledge management platform for online businesses. They came to Impart for help transforming partnerships from a cost to a profit center.